Introduction
This Privacy Policy explains how SheGotCapped may collect, use, store, and protect information when you access or use our website and services.
SheGotCapped is intended exclusively for adults aged 18 or older. By using the website, you acknowledge this requirement.
Information We May Collect
Depending on how you use the website, we may collect information such as:
- Name or display name provided when creating an account.
- Email address associated with your account.
- Account authentication and security information.
- Membership and account status.
- Payment and transaction-related information.
- Support requests and communications you send to us.
- Technical information required to operate and secure the website.
- Information concerning your interaction with our website.
We only seek to collect information that is reasonably relevant to operating, securing, and improving the service.
Account Information
When you create an account, information such as your email address and other registration details may be stored in our systems.
This information is used to create and maintain your account, authenticate access, provide account-related functionality, and communicate with you when necessary.
You are responsible for keeping your account credentials confidential and should contact us if you believe your account has been accessed without authorization.
Payment Information
When you make a purchase, payment information may be processed by the payment provider used for the transaction.
We may receive transaction-related information such as payment status, transaction identifier, amount, currency, payment provider, and the account associated with the transaction.
We do not need to store your complete payment card number or security code in order to provide your membership or digital access.
How We Use Information
Information may be used for purposes including:
- Creating and managing user accounts.
- Providing purchased memberships and digital access.
- Processing and verifying transactions.
- Providing customer and technical support.
- Protecting the website against abuse and unauthorized access.
- Detecting fraudulent or suspicious activity.
- Maintaining and improving website functionality.
- Communicating important service-related information.
- Complying with applicable legal obligations.
Cookies & Similar Technologies
SheGotCapped may use cookies or similar technologies that are necessary for the operation and security of the website.
These technologies may be used to maintain sessions, remember certain preferences, support authentication, and help protect the service.
Additional information is available in our Cookie Policy.
View Cookie Policy →Technical & Security Information
When you access the website, technical information may be processed as part of normal website operation and security.
Depending on the infrastructure and services used, this may include information such as IP address, browser type, device information, operating system, approximate request time, and security-related logs.
Such information may be used to maintain availability, diagnose technical problems, prevent abuse, and protect our systems.
Support Communications
If you contact our support team, we may retain the information you provide so that we can respond to your request and maintain a record of the support interaction.
This may include your email address, account information, subject of the request, messages, and information you voluntarily include in your communication.
Third-Party Services
SheGotCapped may rely on third-party service providers to operate parts of the website, including infrastructure, hosting, payment processing, email delivery, authentication, security, or other technical services.
Those providers may process information as necessary to provide their services to us and may have their own privacy policies and terms.
We do not sell your personal information to third parties merely for the purpose of allowing them to market unrelated products or services to you.
Content Hosting
SheGotCapped may use third-party infrastructure and hosting providers to store or deliver digital content made available through the platform.
Such providers may process technical information necessary to deliver requested content and maintain the infrastructure.
Data Security
We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission, server, or electronic storage system can be guaranteed to be completely secure.
For this reason, you should use a strong and unique password and avoid sharing your account credentials with others.
Data Retention
We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on the type of information, the reason it was collected, account status, security requirements, financial records, legal obligations, and the resolution of disputes.
Account Deletion
You may request assistance concerning your account or personal information by contacting our support team.
Some information may need to be retained where required for legitimate operational, security, financial, legal, or regulatory purposes.
Account deletion does not necessarily mean that every record associated with an account can immediately be removed from all systems where retention is legally or operationally required.
Children's Privacy
SheGotCapped is not intended for anyone under 18 years of age.
We do not knowingly permit individuals under 18 to create accounts, purchase memberships, or access adult-oriented content through the service.
If you believe that a person under 18 has provided information to us or has accessed the service, please contact us promptly.
Your Rights
Depending on your location and applicable law, you may have rights concerning your personal information.
These may include rights to request access, correction, deletion, restriction, or other forms of control over certain personal information.
Requests can be submitted through our support team. We may need to verify your identity before processing certain requests.
International Users
The website may be accessed by users located in different countries. Depending on where you are located, your information may be processed by service providers operating in other jurisdictions.
Where applicable, we will handle personal information in accordance with relevant legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, technologies, legal obligations, or data practices change.
The latest version will be made available on this page. The effective date will be updated when material changes are made.
Contact Us
If you have questions or concerns about this Privacy Policy or the handling of your information, contact our support team:
support@shegotcapped.com